Commonwealth Hand & Physical Therapy is rated 4.9 out of 5.0 based on 377 ratings.
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Therapists and front desk are great. The billing department is very lacking. I have been calling since April because they keep billing me for three visits that I don’t owe anything on. I’ve called at least five times and no one is doing anything. This is quite ridiculous when I had two insurances and don’t owe anything! They owe me refunds for all three visits for copay paid that weren’t due. It’s a shame I really thought they were top notch all the way around until it came to the billing department. Can someone please call me back?
I have recommended Commonwealth Hand & Physical Therapy to many friends as they have provided incredible OT and PT services. If you are looking for the best, this is it!
I could hardly move. Sheila got me moving again.
JAKE WAS RUDE, COKIE ATTITUDE AND DISRESPECTFUL TORWADS ME AND WAS NOT PROFESSONAL. ASKED TO SPEAK WITH THE OWNER AND WAS REFUSED TO LET ME TALK TO THE OWNER. OFFICE STAFF AND MANAGMENT IS NOT PROFESSIONAL. I WILL NOT RECOMMEND THIS PRACTICE TO ANYONE. I WILL LET MY SERGONS KNOW WHO REFERRED ME ABOUT THE MIS TREATMENT.
Great place for hand therapy! They are very knowledgeable and concerned about their patients!
Commonwealth Hand and Physical Therapy helped me with an inflamed nerve that was causing a problem in my hand two years ago. The therapists worked with me in the clinic over several weeks, created a splint for my arm, and sent me home with well explained handouts with exercises to do to improve and eventually heal my nerve. When I discovered I had a possible trigger finger and a diagnosis for arthritis in my hands, I went back to discover to learn how II can protect my hands and reverse my problem with my finger. The therapists are highly educated professions but also kind and caring. I highly recommend Commonwealth Hand and Physical Therapy. Maureen Murphy, Lexington, KY
Excellent staff, care, and facilities.
Absolutely everyone is friendly from the receptionist to the techs to the physical therapists. Lauren listens to my concerns and is very helpful in coming up with answers for dealing with my limited mobility. I have also worked with Hilary and Brett and found them to be very professional and empathetic.
I just graduated! Eliza was fantastic. Attentive and funny. Asks questions and hears the answer. It's obvious she loves what she does. She's very knowledgeable and the variety of people she could have small talk with amazed me. Everyone felt a connection. Those qualities make for a great PT.
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