THE BEST!
If you need PT or OT you won’t find a better place to go! I see patients of all age, with all types of problems, kids with injuries or conditions, lots of workers with work related injuries, all the way to elderly people with age related issues. They deal with it all, and will never talk down to you or make you feel bad about anything. Even resistant folks with negative attitudes get treated with respect and a smile
Every time I go in, I feel better when I leave than when I get there, mentally and physically. It’s always a great experience even when a bad day or a bad situation.
Everyone there is great!
The front desk staff is nice, fast and help keep me on track, their very accommodating to scheduling issues. They make every effort to book my appointments back to back, and if they’re seeing me and my kid they’ll squeeze us both in at the same time so that I only have to make one trip, as opposed to booking one of us at 11 and the other at 1 for PT and 2 for hand therapy.
The therapists have all been great! I’ve even had them stay late to help finish the session, that’s above and beyond when someone is scheduled to get off at 5 but stay until 5:15 just because you can’t get there at exactly the right time, just make sure they know ahead of time and they’ll accommodate the best they can!
Usually you’ll see the same therapist each time but sometimes that’s just not possible due to days off or needing appointments at varying times, they all know their stuff and keep good records, so even if you don’t see the same therapist each time you can expect the same level of care each time. But they can only do so much, YOU have to do the work too! Some days I leave and I’m pretty worn out… that’s a good thing though and it’s not true for each case, everyone is different and are there for different reasons/injuries. For strength and stability work you can expect to get a workout, but it’s not a gym, they won’t push you beyond your limits, I just like to go hard and get the most out of each visit!
They have good equipment for you to use and you rarely have to “wait your turn” to access things, if you do it will be a short wait and they do occasionally get new equipment too, they’re well equipped and have lots of staff who help take care of the little jobs that don’t require a therapist, such as cleaning up, retrieving various equipment you’ll need for different activities and my favorite, the hot paraffin wax dip to start each visit (for hand therapy) or making sure the equipment is set up properly and safely.
And they don’t skimp on using consumables like special tape or materials used to build custom braces. Their braces have been a lifesaver for me when I’ve needed them, well made, they fit good and if they’re need adjustment then just let them know and they’ll modify accordingly.
I’ve personally been going here off and on since 2021, originally for chronic back pain, which will never go away… but it’s gotten much better, and if I would do more work at home I’d be even stronger, that’s on me!
I’ve also been going since 2023 for a hand injury, I cut a tendon, the ER wouldn’t give an MRI, so the only option was to graft it to another tendon, it will never be the same, but with the work we’ve done I have much more use and function in the hand, and my strength keeps increasing.
My dad was treated by the office on Waller avenue in Lexington for a serious hand disorder, the surgeon botched the surgery, but they still helped him immensely!
My mom broke the head off her humorous, required surgery, and with their help she has nearly 100% function.
Furthermore they’re seeing my child for EDS, so far they’re working on strengthen and stability and I see some improvement but they’ve been very accommodating to my child’s limitations, now they even have a specialist that just started who trained with one of the leading doctors for EDS, so I have 100% faith that we will see even better results soon.
You won’t find better care anywhere in central Kentucky
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