THE BEST!
If you need PT or OT you wonโt find a better place to go! I see patients of all age, with all types of problems, kids with injuries or conditions, lots of workers with work related injuries, all the way to elderly people with age related issues. They deal with it all, and will never talk down to you or make you feel bad about anything. Even resistant folks with negative attitudes get treated with respect and a smile
Every time I go in, I feel better when I leave than when I get there, mentally and physically. Itโs always a great experience even when a bad day or a bad situation.
Everyone there is great!
The front desk staff is nice, fast and help keep me on track, their very accommodating to scheduling issues. They make every effort to book my appointments back to back, and if theyโre seeing me and my kid theyโll squeeze us both in at the same time so that I only have to make one trip, as opposed to booking one of us at 11 and the other at 1 for PT and 2 for hand therapy.
The therapists have all been great! Iโve even had them stay late to help finish the session, thatโs above and beyond when someone is scheduled to get off at 5 but stay until 5:15 just because you canโt get there at exactly the right time, just make sure they know ahead of time and theyโll accommodate the best they can!
Usually youโll see the same therapist each time but sometimes thatโs just not possible due to days off or needing appointments at varying times, they all know their stuff and keep good records, so even if you donโt see the same therapist each time you can expect the same level of care each time. But they can only do so much, YOU have to do the work too! Some days I leave and Iโm pretty worn outโฆ thatโs a good thing though and itโs not true for each case, everyone is different and are there for different reasons/injuries. For strength and stability work you can expect to get a workout, but itโs not a gym, they wonโt push you beyond your limits, I just like to go hard and get the most out of each visit!
They have good equipment for you to use and you rarely have to โwait your turnโ to access things, if you do it will be a short wait and they do occasionally get new equipment too, theyโre well equipped and have lots of staff who help take care of the little jobs that donโt require a therapist, such as cleaning up, retrieving various equipment youโll need for different activities and my favorite, the hot paraffin wax dip to start each visit (for hand therapy) or making sure the equipment is set up properly and safely.
And they donโt skimp on using consumables like special tape or materials used to build custom braces. Their braces have been a lifesaver for me when Iโve needed them, well made, they fit good and if theyโre need adjustment then just let them know and theyโll modify accordingly.
Iโve personally been going here off and on since 2021, originally for chronic back pain, which will never go awayโฆ but itโs gotten much better, and if I would do more work at home Iโd be even stronger, thatโs on me!
Iโve also been going since 2023 for a hand injury, I cut a tendon, the ER wouldnโt give an MRI, so the only option was to graft it to another tendon, it will never be the same, but with the work weโve done I have much more use and function in the hand, and my strength keeps increasing.
My dad was treated by the office on Waller avenue in Lexington for a serious hand disorder, the surgeon botched the surgery, but they still helped him immensely!
My mom broke the head off her humorous, required surgery, and with their help she has nearly 100% function.
Furthermore theyโre seeing my child for EDS, so far theyโre working on strengthen and stability and I see some improvement but theyโve been very accommodating to my childโs limitations, now they even have a specialist that just started who trained with one of the leading doctors for EDS, so I have 100% faith that we will see even better results soon.
You wonโt find better care anywhere in central Kentucky
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